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END USER LICENCE AGREEMENT

Last updated January 22, 2025Study Stream is licensed to You (End-User) by Study Stream Ltd., located and registered at 1 1, 132 Dorchester Ave, Glasgow G12 0EA, UK, Glasgow, __________ G12 0EA, Scotland ('Licensor'), for use only under the terms of this Licence Agreement.By downloading the Licensed Application from , and any update thereto (as permitted by this Licence Agreement), You indicate that You agree to be bound by all of the terms and conditions of this Licence Agreement, and that You accept this Licence Agreement. referred to in this Licence Agreement as 'Services'.The parties of this Licence Agreement acknowledge that the Services are not a Party to this Licence Agreement and are not bound by any provisions or obligations with regard to the Licensed Application, such as warranty, liability, maintenance and support thereof. Study Stream Ltd., not the Services, is solely responsible for the Licensed Application and the content thereof.This Licence Agreement may not provide for usage rules for the Licensed Application that are in conflict with the latest ('Usage Rules'). Study Stream Ltd. acknowledges that it had the opportunity to review the Usage Rules and this Licence Agreement is not conflicting with them.Study Stream when purchased or downloaded through the Services, is licensed to You for use only under the terms of this Licence Agreement. The Licensor reserves all rights not expressly granted to You. Study Stream is to be used on devices that operate with .

TABLE OF CONTENTS

1. THE APPLICATION
2. SCOPE OF LICENCE
3. TECHNICAL REQUIREMENTS
4. MAINTENANCE AND SUPPORT
5. USE OF DATA
6. USER-GENERATED CONTRIBUTIONS
7. CONTRIBUTION LICENCE
8. LIABILITY
9. WARRANTY
10. PRODUCT CLAIMS
11. LEGAL COMPLIANCE
12. CONTACT INFORMATION
13. TERMINATION
14. THIRD-PARTY TERMS OF AGREEMENTS AND BENEFICIARY
15. INTELLECTUAL PROPERTY RIGHTS
16. APPLICABLE LAW
17. MISCELLANEOUS

1. THE APPLICATIONStudy Stream ('Licensed Application') is a piece of software created to accelerate human research by automating participant recruitment and management — and customised for mobile devices ('Devices'). It is used to seamlessly connect researchers and human participants for groundbreaking research studies happening in their local area.The Licensed Application is not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use this Licensed Application. You may not use the Licensed Application in a way that would violate the Gramm-Leach-Bliley Act (GLBA).

2. SCOPE OF LICENCE2.1 This licence will also govern any updates of the Licensed Application provided by Licensor that replace, repair, and/or supplement the first Licensed Application, unless a separate licence is provided for such update, in which case the terms of that new licence will govern.2.2 You may not share or make the Licensed Application available to third parties (unless to the degree allowed by the Usage Rules, and with Study Stream Ltd.'s prior written consent), sell, rent, lend, lease or otherwise redistribute the Licensed Application.2.3 You may not reverse engineer, translate, disassemble, integrate, decompile, remove, modify, combine, create derivative works or updates of, adapt, or attempt to derive the source code of the Licensed Application, or any part thereof (except with Study Stream Ltd.'s prior written consent).2.4 You may not copy (excluding when expressly authorised by this licence and the Usage Rules) or alter the Licensed Application or portions thereof. You may create and store copies only on devices that You own or control for backup keeping under the terms of this licence, the Usage Rules, and any other terms and conditions that apply to the device or software used. You may not remove any intellectual property notices. You acknowledge that no unauthorised third parties may gain access to these copies at any time. If you sell your Devices to a third party, you must remove the Licensed Application from the Devices before doing so.2.5 Violations of the obligations mentioned above, as well as the attempt of such infringement, may be subject to prosecution and damages.2.6 Licensor reserves the right to modify the terms and conditions of licensing.2.7 Nothing in this licence should be interpreted to restrict third-party terms. When using the Licensed Application, You must ensure that You comply with applicable third-party terms and conditions.

3. TECHNICAL REQUIREMENTS3.1 Licensor attempts to keep the Licensed Application updated so that it complies with modified/new versions of the firmware and new hardware. You are not granted rights to claim such an update.3.2 You acknowledge that it is Your responsibility to confirm and determine that the app end-user device on which You intend to use the Licensed Application satisfies the technical specifications mentioned above.3.3 Licensor reserves the right to modify the technical specifications as it sees appropriate at any time.

4. MAINTENANCE AND SUPPORT4.1 The Licensor is solely responsible for providing any maintenance and support services for this Licensed Application. You can reach the Licensor at the email address listed in the Overview for this Licensed Application.4.2 Study Stream Ltd. and the End-User acknowledge that the Services have no obligation whatsoever to furnish any maintenance and support services with respect to the Licensed Application.

5. USE OF DATAYou acknowledge that Licensor will be able to access and adjust Your downloaded Licensed Application content and Your personal information, and that Licensor's use of such material and information is subject to Your legal agreements with Licensor and Licensor's privacy policy: https://study-stream.com/#privacy-policy.You acknowledge that the Licensor may periodically collect and use technical data and related information about your device, system, and application software, and peripherals, offer product support, facilitate the software updates, and for purposes of providing other services to you (if any) related to the Licensed Application. Licensor may also use this information to improve its products or to provide services or technologies to you, as long as it is in a form that does not personally identify you.

6. USER-GENERATED CONTRIBUTIONSThe Licensed Application may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality, and may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or in the Licensed Application, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, 'Contributions'). Contributions may be viewable by other users of the Licensed Application and through third-party websites or applications. As such, any Contributions you transmit may be treated as non-confidential and non-proprietary. When you create or make available any Contributions, you thereby represent and warrant that:

1. The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party.
2. You are the creator and owner of or have the necessary licences, rights, consents, releases, and permissions to use and to authorise us, the Licensed Application, and other users of the Licensed Application to use your Contributions in any manner contemplated by the Licensed Application and this Licence Agreement.
3. You have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness or each and every such identifiable individual person to enable inclusion and use of your Contributions in any manner contemplated by the Licensed Application and this Licence Agreement.
4. Your Contributions are not false, inaccurate, or misleading.
5. Your Contributions are not unsolicited or unauthorised advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.
6. Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libellous, slanderous, or otherwise objectionable (as determined by us).
7. Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
8. Your Contributions are not used to harass or threaten (in the legal sense of those terms) any other person and to promote violence against a specific person or class of people.
9. Your Contributions do not violate any applicable law, regulation, or rule.
10. Your Contributions do not violate the privacy or publicity rights of any third party.
11. Your Contributions do not violate any applicable law concerning child pornography, or otherwise intended to protect the health or well-being of minors.
12. Your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap.
13. Your Contributions do not otherwise violate, or link to material that violates, any provision of this Licence Agreement, or any applicable law or regulation.

Any use of the Licensed Application in violation of the foregoing violates this Licence Agreement and may result in, among other things, termination or suspension of your rights to use the Licensed Application.

7. CONTRIBUTION LICENCEBy posting your Contributions to any part of the Licensed Application or making Contributions accessible to the Licensed Application by linking your account from the Licensed Application to any of your social networking accounts, you automatically grant, and you represent and warrant that you have the right to grant, to us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and licence to host, use copy, reproduce, disclose, sell, resell, publish, broad cast, retitle, archive, store, cache, publicly display, reformat, translate, transmit, excerpt (in whole or in part), and distribute such Contributions (including, without limitation, your image and voice) for any purpose, commercial advertising, or otherwise, and to prepare derivative works of, or incorporate in other works, such as Contributions, and grant and authorise sublicences of the foregoing. The use and distribution may occur in any media formats and through any media channels.This licence will apply to any form, media, or technology now known or hereafter developed, and includes our use of your name, company name, and franchise name, as applicable, and any of the trademarks, service marks, trade names, logos, and personal and commercial images you provide. You waive all moral rights in your Contributions, and you warrant that moral rights have not otherwise been asserted in your Contributions.We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area in the Licensed Application. You are solely responsible for your Contributions to the Licensed Application and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.We have the right, in our sole and absolute discretion, (1) to edit, redact, or otherwise change any Contributions; (2) to recategorise any Contributions to place them in more appropriate locations in the Licensed Application; and (3) to prescreen or delete any Contributions at any time and for any reason, without notice. We have no obligation to monitor your Contributions.

8. LIABILITY8.1 Licensor's responsibility in the case of violation of obligations and tort shall be limited to intent and gross negligence. Only in case of a breach of essential contractual duties (cardinal obligations), Licensor shall also be liable in case of slight negligence. In any case, liability shall be limited to the foreseeable, contractually typical damages. The limitation mentioned above does not apply to injuries to life, limb, or health.

9. WARRANTY9.1 Licensor warrants that the Licensed Application is free of spyware, trojan horses, viruses, or any other malware at the time of Your download. Licensor warrants that the Licensed Application works as described in the user documentation.9.2 No warranty is provided for the Licensed Application that is not executable on the device, that has been unauthorisedly modified, handled inappropriately or culpably, combined or installed with inappropriate hardware or software, used with inappropriate accessories, regardless if by Yourself or by third parties, or if there are any other reasons outside of Study Stream Ltd.'s sphere of influence that affect the executability of the Licensed Application.9.3 You are required to inspect the Licensed Application immediately after installing it and notify Study Stream Ltd. about issues discovered without delay by email provided in Contact Information. The defect report will be taken into consideration and further investigated if it has been emailed within a period of ninety (90) days after discovery.9.4 If we confirm that the Licensed Application is defective, Study Stream Ltd. reserves a choice to remedy the situation either by means of solving the defect or substitute delivery.9.5 In the event of any failure of the Licensed Application to conform to any applicable warranty, You may notify the Services Store Operator, and Your Licensed Application purchase price will be refunded to You. To the maximum extent permitted by applicable law, the Services Store Operator will have no other warranty obligation whatsoever with respect to the Licensed Application, and any other losses, claims, damages, liabilities, expenses, and costs attributable to any negligence to adhere to any warranty.9.6 If the user is an entrepreneur, any claim based on faults expires after a statutory period of limitation amounting to twelve (12) months after the Licensed Application was made available to the user. The statutory periods of limitation given by law apply for users who are consumers.

10. PRODUCT CLAIMSStudy Stream Ltd. and the End-User acknowledge that Study Stream Ltd., and not the Services, is responsible for addressing any claims of the End-User or any third party relating to the Licensed Application or the End-User’s possession and/or use of that Licensed Application, including, but not limited to:

(i) product liability claims;
(ii) any claim that the Licensed Application fails to conform to any applicable legal or regulatory requirement; and(iii) claims arising under consumer protection, privacy, or similar legislation.

11. LEGAL COMPLIANCEYou represent and warrant that You are not located in a country that is subject to a US Government embargo, or that has been designated by the US Government as a 'terrorist supporting' country; and that You are not listed on any US Government list of prohibited or restricted parties.

12. CONTACT INFORMATIONFor general inquiries, complaints, questions or claims concerning the Licensed Application, please contact:
Study Stream
1 1, 132 Dorchester Ave, Glasgow G12 0EA, UK
Glasgow, __________ G12 0EA
Scotland
[email protected]

13. TERMINATIONThe licence is valid until terminated by Study Stream Ltd. or by You. Your rights under this licence will terminate automatically and without notice from Study Stream Ltd. if You fail to adhere to any term(s) of this licence. Upon Licence termination, You shall stop all use of the Licensed Application, and destroy all copies, full or partial, of the Licensed Application.

14. THIRD-PARTY TERMS OF AGREEMENTS AND BENEFICIARYStudy Stream Ltd. represents and warrants that Study Stream Ltd. will comply with applicable third-party terms of agreement when using Licensed Application.In Accordance with Section 9 of the 'Instructions for Minimum Terms of Developer's End-User Licence Agreement', subsidiaries shall be third-party beneficiaries of this End User Licence Agreement and — upon Your acceptance of the terms and conditions of this Licence Agreement, will have the right (and will be deemed to have accepted the right) to enforce this End User Licence Agreement against You as a third-party beneficiary thereof.

15. INTELLECTUAL PROPERTY RIGHTSStudy Stream Ltd. and the End-User acknowledge that, in the event of any third-party claim that the Licensed Application or the End-User's possession and use of that Licensed Application infringes on the third party's intellectual property rights, Study Stream Ltd., and not the Services, will be solely responsible for the investigation, defence, settlement, and discharge or any such intellectual property infringement claims.

16. APPLICABLE LAWThis Licence Agreement is governed by the laws of Scotland, Scots law, excluding its conflicts of law rules.

17. MISCELLANEOUS17.1 If any of the terms of this agreement should be or become invalid, the validity of the remaining provisions shall not be affected. Invalid terms will be replaced by valid ones formulated in a way that will achieve the primary purpose.
17.2 Collateral agreements, changes and amendments are only valid if laid down in writing. The preceding clause can only be waived in writing.

Study Stream’s Privacy Policy

At Study Stream we are committed to accelerating human research by automating participant recruitment and management. Our comprehensive tools assist researchers throughout their entire study journey, from attracting participants to ensuring study completion.We are big on trust and transparency, so we want to be clear about how we collect and use your personal data. This notice applies whenever we determine the purposes and methods of processing personal data, (where we act as a Data Controller under Data Protection Law). This Privacy Notice is designed to help you understand the information we collect, the reasons behind our data collection, and how you can update, manage, export, or delete your information.The different ways we process your personal data1. When you sign up for early access

What Personal Data Do We Collect, Why Do We Collect It, and What Legal Basis Do We Rely On?When you sign up for early access to our platform, we ask you to provide basic information such as your name and email address and phone number. This data is collected to notify you about our platform’s launch and to keep you informed about the latest developments. The legal basis we rely on for processing your personal data is Article 6(1)(a) of the GDPR - Consent.Where Do We Store It?
We store your personal data on secure servers located within the European Economic Area (EEA). We have implemented robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. If we transfer any data outside the EEA, we ensure that appropriate safeguards are in place to protect your privacy, such as standard contractual clauses approved by the European Commission.How Long Do We Keep It For?
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. This includes maintaining the waitlist and keeping you informed about our platform and services. If you decide you no longer wish to be on our waitlist, you can unsubscribe at any time. Upon your request to unsubscribe, we will remove your data from our systems. However, we will retain your email address on a restricted-access unsubscribe list to ensure you do not receive further emails from us.

2. When you visit our website     What cookies do we collect, why do we collect them, and what legal basis do we rely on?

Cookies are text files placed on your hard drive by a web page server when you visit a website and are saved in your browser's history. They allow the website to recognise your device and store some information about your preferences or past actions. Cookies cannot be used to run programs or deliver viruses to your computer; they are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie.

Below is a list of the cookies we use and the purposes for which they are used:

Non-essential cookies

You have the option to decline the storage of non-essential cookies when visiting our website, or you can modify your browser settings to block cookies from being saved on your device. For guidance on managing cookies in popular browsers, please visit the following links.

3. When you test/demo the platform as a participantWhat Personal Data Do We Collect, Why Do We Collect It, and What Legal Basis Do We Rely On?When you test or demo our platform as a participant, we may collect personal data such as your name, email address, demographic information, and any responses or actions you take on the platform during the demo. This data is collected to evaluate the functionality of the platform, identify potential improvements, and gather user feedback. The legal basis we rely on for processing your personal data is Article 6(1)(f) of the GDPR – Legitimate Interests, as we have a legitimate interest in ensuring our platform is user-friendly and effective.Where Do We Store It?Your personal data is stored on secure servers located within the European Economic Area (EEA). If any data is transferred outside the EEA, we implement appropriate safeguards, such as standard contractual clauses, to protect your data.How Long Do We Keep It For?We retain your data only for as long as necessary to fulfill the purposes for which it was collected. After the testing/demo phase, your personal data will either be anonymized for analytical purposes or securely deleted4. When you test/demo the platform as a researcherWhat Personal Data Do We Collect, Why Do We Collect It, and What Legal Basis Do We Rely On?When you test or demo our platform as a researcher, we may collect your name, email address, photo, phone number and feedback about the platform’s features. We collect this information to refine the platform’s tools for researchers, understand your needs, and improve the overall user experience. The legal basis we rely on for processing your personal data is Article 6(1)(f) of the GDPR – Legitimate Interests, as we have a legitimate interest in ensuring the platform meets the needs of research professionals.Where Do We Store It?Your personal data is stored securely on servers located within the European Economic Area (EEA). If we transfer your data outside the EEA, we ensure that robust safeguards are in place to protect your rights and privacy.How Long Do We Keep It For?We keep your data only for as long as necessary to analyze the feedback and make improvements to the platform. Once the testing/demo phase is complete, your personal data will either be anonymized or securely deleted.

Your Rights


The right to be informed
You have the right to be informed about the collection and use of your personal data, the purposes for processing, retention periods for that personal data and who it will be shared with.The right of access
You have the right to ask us for copies of the data we hold about you.The right to object
You have the right to ask us to stop processing your personal information in some circumstances, such as when we are relying on our own (or someone else’s) legitimate interests to process your personal information, when we are processing your personal information for direct marketing or when we are processing your personal information for research.The right to rectification
You have the right to ask us to rectify the personal information you think is inaccurate or to complete information you think is incomplete.The right to erasure
You have the right to ask us to erase your personal information, in some circumstances.The right to restrict processing
You have the right to ask us to restrict the processing of your personal information for a duration of time, in some circumstances.The right to data portability
You have the right to ask that we transfer the personal information you gave us to another organization, or to someone else, in some circumstances.You don't have to pay anything in order to exercise your rights.
Please contact us at [email protected], 1/1 132 Dorchester Avenue, Glasgow, G12 0EA if you wish to make a request under your rights. We have a calendar month to get back to you with a response. Please ensure to check your junk/spam folders as our responses can sometimes end up there.

How you can complain


If you have any concerns about our use of your personal information, please let us know by writing to us at [email protected]If you are dissatisfied with our response or how we have handled your data, you can file a complaint with the Information Commissioner's Office (ICO)Please find the ICO’s details below:ICO Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, Helpline number: +44 (0)303 123 1113ICO Website: https://www.ico.org.uk